AI Casinos: The New Revolution in Online Gambling

Written by: Jeremy Olson, OUSC Online Casino and Games Expert
4 minute read
AI and its impact on online casinos

Artificial intelligence (AI) is becoming a significant part of everyday life. This technology performs many tasks for people and companies, from identity verification to insurance claims. It can even beat top professional poker players!

AI is also revolutionizing the online gaming world. AI casinos use artificial intelligence to improve the industry and players’ experiences. It is responsible for everything from enhanced gameplay to more-robust customer service.

6 Ways AI Transforms the Online Gambling Industry

Online casinos are a natural fit for artificial intelligence. Gambling sites run entirely through technology and can use AI to boost the user experience.

The following six points show how artificial intelligence is changing the gaming industry for the better.


A Personalized Experience & Better Gameplay

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In the past, the industry marketed online casinos to players from a general perspective. Thanks to AI, though, casinos can offer bonuses and special promotions that cater to individual needs and preferences. 

AI technology now tracks players’ preferences from when they sign up to when they begin playing for real money. You then receive emails and texts based on your preferred promos and games. You can then use these personal bonuses on your favorite games.


Improved Customer Service

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Any quality online casino needs strong customer support. Of course, this process isn’t so easy with all the variables that go into adequately serving players. 

AI improves this process by identifying frequent questions and solving them. Gaming sites use this information to enhance their FAQs section. In turn, you find the answers to your questions and receive solutions to issues without contacting a support rep.

Automated chatbots also help casinos provide you with quick answers to common issues.


Reduced Fraud

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Hackers sometimes target online casinos, searching for personal and financial details stored within the databases. Fortunately, these criminals are rarely successful nowadays.

Artificial intelligence plays a huge role in preventing fraud at online casinos. It oversees deposits and withdrawals while checking for inconsistencies. Any unordinary transactions get flagged so casino employees can look into the matter.

As a big concern for players that want a legit casino site, AI provides further security. This technology is so essential to the gaming industry that it’s now part of licensing requirements in many jurisdictions.


Live Dealer Games & VR

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Live dealer gaming streams live casino games to smartphones and computers. You can enjoy live blackjack, roulette, and more without visiting a land-based casino.

Artificial intelligence makes this possible by providing betting and gameplay options on tables. It overlays handy wagering buttons on the actual casino table.

AI Gambling is also instrumental in the budding virtual reality (VR) gambling industry. VR gaming provides a more-lifelike experience that makes it feel like you’re actually in the casino. Some functions of artificial intelligence enhance virtual reality, such as improving imagery in VR environments.


Help Identifying Problem Gamblers

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The online gaming industry has come together to combat problem gambling. Deposit limits, time limits, and self-exclusion options are some methods for accomplishing this goal. Even still, gambling addicts could slip through the cracks and access real-money play.

Artificial intelligence helps identify these players before they lose too much money. It scans a casino’s gaming activity to spot gamblers with irregular betting patterns. Customer support, or the gambling AI, can implement limits to curb a problem player’s wagering.


More Secure Banking Transactions

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Continuing off the point above, AI helps secure banking transactions. Without worry, you can send funds through a credit card, e-wallet, bank transfer, or cryptocurrency.

All reliable online casinos use Secure Sockets Layer (SSL) to encrypt players’ banking details during deposits and withdrawals.

You can ensure that a safe online casino uses SSL by looking for a padlock in the address bar. Any gaming site without SSL isn’t worth your time due to the lack of security.

How Do Casinos Use AI Monitoring?

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Online casinos use AI to help improve site safety and fairness. As the site builds more data, the AI can monitor player and wagering behavior and show an alert anytime something seems off.

Play at the Best AI-Powered Online Casinos

If you’re looking to play at online casinos that take full advantage of the power of artificial intelligence, we recommend you check out our top-ranked real money sites in the table below.

1 DuckyLuck Casino Logo DuckyLuck Casino BONUS 500% up to $7,500 # OF GAMES 699 MIN DEPOSIT $25 Play Now
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4 BetUS Logo BetUS BONUS 150% up to $3,000 # OF GAMES 491 MIN DEPOSIT $10 Play Now
5 Cafe Casino Logo Cafe Casino BONUS 350% up to $2,500 # OF GAMES 273 MIN DEPOSIT $5 Play Now

AI Casinos: This Is Just the Beginning

AI doesn’t always have the greatest reputation due to its role in scary sci-fi movies. Some people associate it with killer robots or all-seeing computer programs. As can be seen, though, artificial intelligence is making a positive impact on online casinos.

It improves gameplay, hastens customer support, reduces fraud, identifies problem gamblers, and aids live gaming. You can expect AI to perform these roles and others at online casinos well into the future.

Jeremy Olson

Jeremy Olson OUSC Online Casino and Games Expert

Jeremy Olson started in the gambling world by taking beatings in blackjack and poker. That was almost 20 years ago. Ever since then, he became obsessed with becoming a better gambler. That pursuit led him to write. He mainly focuses on his stronger areas of expertise, table games strategy, online casino reviews, and online casino bonuses.

Learn More About Jeremy