Hell Spin Review: A Journey into an Online Gaming Inferno

I checked outside sources for opinions on Hell Spin Casino.

Trustpilot proved to be the best resource with 143 user reviews.

You can see some Trustpilot player reviews below, ranging from positive to negative

What Are Players Saying About Hell Spin Casino?

Some people complained about being unable to cash out their winnings.

On the flip side, some seemed to have no problem at all.

Here are a few of the comments I found:

Gave Up on Getting Verified

“Completely hopeless customer support. If you manage to withdraw money, you are one of the lucky few.

Sent in over 20 documents and most of them were rejected after 10 minutes. Tried several times.

Closed the account and will only use reliable casinos in the future.”

-Slot Professor (Trustpilot), 1/5 rating

Withdrawal Process Could Be Improved

“The customer service at HellSpin was quick to respond. The game variety is solid, but the withdrawal process could be faster.

Overall, a good experience.”

-Barid Mercer (Trustpilot), 5/5 rating

Never Got Any Money

“Tried to withdraw over 9.000.00. I was declined every time, tried to upload all the documents, etc.

Sent proof of name, address, identity, banking info, bank clearing number for withdrawals.

All declined, never got any of my money yet.”

-Alice Milne (Trustpilot), 1/5 rating

Reliable Online Casino

“Good game range, decent support, withdrawing is easy.

Not the most bonus offers but is super reliable so it evens out for me personally.

Don’t have to play *too* much to get VIP manager and in my experience, they’re usually fast at responding if I have a problem.”

-EJ (Trustpilot), 4/5 rating

What Hell Spin Casino Says

The site has responded to roughly 20-30% of the Trustpilot comments.

Their support team typically uses copy-and-paste responses when dealing with positive or negative reviews.

For example, Hell Spin will thank users who leave positive feedback.

Meanwhile, it vows to look into negative complaints further and help these players resolve potential issues.

I’d like to see more specific responses to individual complaints.

Nevertheless, Hell Spin is at least ahead of many gaming sites by responding to third-party comments.

Myths Busted About Hell Spin Casino

Some Hell Spin Casino complaints are valid, such as multiple criticisms about withdrawal speeds.

However, others fall into the myths category based on my experiences.

You can see the player gripes that I don’t totally agree with below.

The Hell Spin bonuses begin with a welcome offer split into four deposits.

The first installment of this sign-up package offer is the best deal available at the site.

Hell Spin also has reload, high-roller, unlimited, and secret bonuses. I like how you can get a bonus on every deposit here.

Terms and conditions on Hell Spin promotions are hit-and-miss.

Wagering requirements are 40x the bonus, which is favorable regarding a 100% match deal and passable with a 50% match.

Some casinos require you to meet 40x or higher the bonus plus deposit.

However, this rollover doesn’t work well for the 25% and 30% match bonuses in the welcome package.

I’d prefer around 20x wagering requirements (bonus only) on these low matches.

Hell Spin only gives you seven days to satisfy rollover on deposit balances.

This timeframe is unfair compared to most gaming sites, which typically have at least a 30-day expiration date.

My Recommended Bonuses

I reviewed all current Hell Spin Casino bonuses, and the following two are my favorites:

• 100 % up to CA$300 + 100 FS (first welcome deposit bonus).
• Secret bonus (offer is randomly selected)

As explained, I like that you only need to wager 40x the bonus on deposit promos.

By comparison, many casinos make you wager 30x or 40x the deposit plus bonus on a 100% match offer.

100% up to CA$300 + 100 free spins (First Sign-Up Bonus Installment)

This promo—as well as most Hell Spin casino bonuses—is only for slots.

Table games, live dealer tables, and progressive slots are excluded from meeting rollover.

Besides the many excluded games, I like most aspects of the first deposit bonus.

Again, the wagering requirements (40x bonus only) are lower than most casinos offer on a 100% match.

The welcome promo also doesn’t have a max cashout, which provides serious win potential.

Secret bonus (offer is randomly selected)

The secret bonus is a unique concept I don’t commonly see in the industry.

Its minimum deposit (CA$60) is steep compared to most casino bonuses but can result in a big payoff.

You could receive any of the following when opting for a secret bonus:

• 40 free spins (5x wagering requirements)
• 100 free spins
• 50% bonus up to CA$150
• 30 free spins worth a higher bet value
• 300 free spins for 5 slots of your choosing
• 200% bonus up to CA$750
• CA$150 cash bonus with no wagering requirements

Most of these offers are appealing, thus making the $60 minimum deposit worthwhile.

The 300 free spins and 200% match bonus are especially attractive.

Other Bonuses I Reviewed

This gaming site features several other bonuses that I didn’t cover.

The following table shows what else is available regarding Hell Spin Casino promotions.

The game library at this site is massive, featuring over 4,500 titles.

It’s especially adept at slots and live dealer games, providing over 4,000 and 125 games in these sections, respectively.

Hell Spin gets an easy 5/5 based on game volume. However, poor navigation creates difficulty in finding anything beyond slots and live dealer tables.

This casino doesn’t provide subcategories for most game types and has a buggy search engine.

Regarding the latter, I’d search for roulette or poker and scroll past many slots before finding my intended targets.

Software Providers

This casino features games from 63 software developers. Play’n GO and Pragmatic Play supply many slots at Hell Spin.

They’ve developed a reputation for providing high-quality games that are popular among players.

Evolution Gaming is the gold standard for live dealer studios, offering dozens of games at Hell Spin.

My Favorite Hell Spin Casino Games

I only played slots during my review due to the bonus restrictions on other categories.

Here are my favorites on this site, including games I either played during this session or have tried at other casinos:

Book of Dragon Hold and Win

Provides an intriguing theme for the book-of category since most of these games revolve around Egyptian treasure hunting.

Diamond of Jungle

This slot features low and medium volatility options and an entertaining jungle theme.

Monkey: Battle for the Scrolls

This 5-reel game has interesting characters, several features, and up to a 10,000x max payout.

Sugar Rush 1000

A 7×7 grid slot with up to a 25,000x max win and 97.5% RTP.

Wild Tiger

A fun, cartoonish animal slot with favorable 97.16% RTP (although I didn’t experience this with my 11 consecutive losing spins).

Having discussed the site’s providers and my favorite game picks, I’ll dive below into the casino’s main game categories and those stacked up to other popular sites.

slots

Hell Spin’s bread and butter is slots, with more than 4,000 games available in this category.

Over 60 software developers provide these slots.

As noted, I only had access to certain games when using my welcome bonus.

The selection was heavy in BGaming and Felix Gaming slots.

The good news is that I enjoyed the slots I tried from a visual and gameplay perspective.

Unlike most categories here, you won’t experience navigational problems when searching for slots.

Hell Spin provides several helpful subcategories for finding these games.

The search engine also works better for slots than with other game types.

Blackjack

This casino has several dozen blackjack variations, more than I see at most online casinos.

Examples include Classic Blackjack with Sweetheart 16, European, High Street, Vegas Downtown, and Ultimate Blackjack II.

As with other categories discussed below, I avoided blackjack because it didn’t qualify for my bonus.

However, I would recommend this casino to blackjack fans who don’t mind passing on bonuses.

Roulette

You can choose from a few dozen roulette variants here.

Some examples are 500 Times Lucky Roulette, European Low Stakes, Immortal Romance Roulette, La Partage, and Ultra Swap.

Like with blackjack, this is a worthwhile casino for roulette players.

Hell Spin provides many unique variations, ranging from classic tables to games with win multipliers.

Roulette is another category that doesn’t qualify for bonuses.

Therefore, you should avoid these games if you’re interested in promotions.

Other Table Games

Again, this site isn’t good at categorizing non-slots, which was painfully obvious when I searched for other table games.

For example, I’d find Caribbean stud and three-card poker mixed with slots and video poker.

I wasn’t going to play table games anyway, so I didn’t spend much time searching.

However, I can confirm that this site doesn’t have much beyond blackjack and roulette.

I found some poker variants and odd games like 30 Spicy Dice.

I’ll overlook the lack of other table games, though, considering everything else Hell Spin offers.

Video Poker

When searching for these games, you must enter “poker” rather than “video poker” into the search bar (the latter turns up nothing).

Afterward, you’ll find almost a dozen video poker variations, like All American, Bonus Poker, Double Double Bonus, and Triple Bonus.

Surprisingly, I don’t see Jacks or Better listed among the variants. 

Other than this exclusion, the video poker selection is more than adequate.

Casual Games – Specialty Games

This is yet another category where you must hunt for games.

Scratchcards and keno are usually in the specialty category at other casinos, so I searched for these.

I only found two scratch cards, including Magic Mystery Money and Out of This World.

No keno or board games are available during my review. 

Live Dealer Games

Along with slots, the live dealer casino is the other section that doesn’t have navigational issues.

Upon visiting the live casino lobby, you’ll find categories for baccarat, blackjack, game shows, poker, and roulette.

I count 125 unique Hell Spin live dealer games—”unique” meaning not duplicate tables of the same variation of blackjack, roulette, etc.

This variety is good compared to the typical live gaming site, which averages 10-50 games.

Hell Spin Casino really excels in terms of banking options.

I see 15 traditional deposit methods and 20 cryptocurrencies available in Canada.

The conventional options cover bank transfers, credit cards, e-wallets, and prepaid cards.

The variety of banking methods here is excellent.

My only complaint is that minimum deposits and withdrawals are highly inconsistent from one option to the next.

I was shocked to see a CA$160 minimum Bitcoin deposit.

Luckily, other options like credit cards, Paysafecard, and Litecoin have much lower minimums.

Hell Spin Casino withdrawal methods present more of the same regarding wide ranges.

You can cash out as little as $10 with Interac and $15 with e-wallets.

Meanwhile, bank transfers and some cryptocurrencies require much higher withdrawals at $50 and $65, respectively.

Deposit Options Summary 

I won’t list every deposit option because 35 are available in my cashier.

A sample of the available methods includes Visa, Mastercard, Neosurf, Paysafecard, Perfectmoney, Luxonpay, Ethereum, Dogecoin, Litecoin, Polkadot, Solana, XRP, and VeChain.

I don’t see fees associated with any deposit options, which is impressive, considering that credit card deposits are available for as little as CA$2.

• Fastest Deposit Method: Visa & Mastercard/Instant
• Deposit fees: No

My Recommended Deposit Method

Hell Spin has plenty of attractive deposit methods due to the low minimums and nonexistent fees.

My personal favorite is crypto because I don’t have to give any card or other payment details when depositing.

I used Litecoin, which is generally one of the fastest and cheapest cryptocurrencies.

Credit cards are an even better option for many players.

The minimum deposit with Visa or MasterCard is only $2 (according to my cashier) with no fees involved—this is one of the lowest minimum deposits I’ve seen at any site.

You also enjoy instant funding when using a card.

Here’s a table with information on all the available deposit options.

DEPOSIT METHOD	MIN DEPOSIT (CAD)	MAX DEPOSIT (CAD)	SPEED	FEES
	$2	$2,200	Instant	None
	$2	$150,000	15 Minutes	None
	$2	$150,000	15 Minutes	None
	$2	$150,000	15 Minutes	None
	$2	$150,000	1 Hour	None
	$2	$150,000	1 Hour	None
	$160	$30,000	15 Minutes	None
	$30	$30,000	15 Minutes	None
	$10	$30,000	15 Minutes	None
	$50	$30,000	15 Minutes	None
	$50	$30,000	15 Minutes	None

Hell Spin Withdrawal Options

Available withdrawal options include Interac, directCredit, bank transfer, JetOn, Luxonpay, MuchBetter, Sticpay, and 20 cryptocurrencies.

Examples of the latter include Bitcoin, Dogecoin, Decentraland, Stellar, and XRP.

I don’t see fees associated with the cashout methods other than what the provider or blockchain network would charge.

• Is Verification Required? Yes/photo ID & proof of address (e.g., recent utility bill)
• Fastest Withdrawal Method: Cryptocurrencies/0-1 hours (after processing)

Recommended Payout Method

I recommend any e-wallets if you’re seeking a low minimum cashout.

JetOn, Luxonpay, MuchBetter, and Sticpay feature $15 minimum withdrawals.

You can request a bank transfer when cashing out at least $50.

The following table provides more details on some Hell Spin Casino withdrawal methods.

WITHDRAWAL METHOD	MIN WITHDRAWAL (CAD)	MAX WITHDRAWAL (CAD)	SPEED	FEES
	$50	$4,000	1-3 Days	None
	$25	$3,000	1-3 Days	None
	$10	$4,000	2 Hours	None
	$15	$4,000	24 Hours	None
	$15	$4,000	24 Hours	None
	$45	$4,000	15 Minutes	None
	$65	$14,500	15 Minutes	None
	$65	$14,500	15 Minutes	None
	$65	$14,500	15 Minutes	None

Hell Spin Casino support is available 24/7 via email and live chat.

I used both options to contact customer service, and you can see my experiences below:

Here’s How I Tested

I contacted customer service twice, the first to enquire about the welcome bonus not being credited to my account despite my supposedly depositing an amount that met the minimum requirements.

The second instance was through email, and I wanted to know more about bonus expiration terms.

Overall, I was pleased with the response time and quality.

You can see below how these exchanges went.

I have mixed feelings about the Hell Spin Casino user experience.

On one hand, this gaming site has an entertaining atmosphere complete with graphics and characters.

For example, the promotions page features a pumpkin-headed man, goblin, devil, and genie next to various promos.

The game lobby is the downside of the user experience.

It only provides subcategories for slots and live dealer games.

When using the search engine to find other categories (e.g., poker, blackjack), you must scroll past many slots before reaching them.