My Opinion on Las Atlantis Casino – Key Findings

I’ve known about Las Atlantis for a while due to its massive bonuses.

During this review, I found that there’s substance to this casino beyond flashy promotions, including 1,498 games and quality customer support.

Regarding the latter, a support agent gave me a $30 no-deposit bonus just for asking a question before I deposited.

My main concerns about this casino include a $150 minimum withdrawal and complaints over slow verification and cashouts.

I wouldn’t mind playing here again, but I’d be worried about how long it would take to collect potential winnings.


What I Loved

  • Almost 1,500 games available
  • I had a great experience with support
  • Support gave me a $30 no-deposit bonus
  • Games undergo third-party auditing (TST)

Room for Improvement

  • Player complaints over slow verification & payouts
  • The desktop version logged me out quite a bit
  • $150 minimum withdrawal

Year Established

2020

License

Comoros Union

Number of Games

1,498

Available Games

Slots, Live Dealer, Blackjack, Table Games, and Video poker

Device Compatibility

iOS, Android, Windows, Mac, and ChromeOS

Best Casino Bonus

280% up to $2,800

Best Deposit Method

Crypto

Best Withdrawal Method

Bitcoin

Restricted US States

None

Min. Deposit

$20 for Most Crypto

Customer Support

Email, Live Chat, and Phone


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We also analyze the Terms & Conditions and test customer support. Learn more about how we rate casinos.

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My Gambling Session Details

I began this review with the usual drill of registering and asking support a couple of questions. To my surprise, the live chat rep provided a $30 no-deposit bonus without me asking.

I started my gambling session by using the no-deposit offer and made it roughly halfway through the $1,500 playthrough.

Once the no-deposit funds ran out, I deposited $21.21 worth of Litecoin and used a bonus code.

However, only $19.93 showed up in my account—$0.07 under what I needed for the bonus. I don’t know what happened here because my Coinbase account said there would be no LTC network fees.

My $19.93 didn’t last long as I quickly lost $14 playing Book of Magic: Anubis Trial, Samba Rio Spins, and Bear Upswing. I ended my session by playing Dragon Multiplier Blackjack and Jacks or Better.

Overall, I enjoyed my time at Las Atlantis Casino. The deposit part didn’t go great due to limited wins and me missing out on the bonus by seven cents.

However, support giving me a random no-deposit bonus really brightened my session.

3.0

I checked user reviews/comments on third-party sites like Trustpilot and Reddit (here and here).

Las Atlantis has a 1.9/5 rating on Trustpilot, which, although slightly better than some offshore casinos, is not good overall.

Now let’s dive into specific comments from players found in the aforementioned sites.

Great, But Wish They Had a Sportsbook

“I’ve been gambling online for a few years, and I was surprised to see a few slots I’d never come across before on Las Atlantis’ website.

I was also a big fan of their live blackjack tables and roulette wheels, although I wish they’d roll out live poker games more quickly.”

—Skippy Douglas, Trustpilot

Good Customer Service

“I truly had the best experience with Ramona she is customer service and she explained everything in detail.”

—Stacey, Trustpilot

Not a Scam Site, But Still Underwhelming

“It’s not a scam site, but there are better options out there. Make sure you abide by their terms and conditions, otherwise they may withhold payments.”

—u/GamblingSiteFinder, Reddit

Average Online Casino

“They are kinda ok [sic] but definitely not the best option”

—u/KorrectionNeeded, Reddit

My Thoughts on Las Atlantis’ Player Complaints

I sorted out legit Las Atlantis reviews versus those from suspicious accounts (i.e., users who’ve posted 15-20 casino reviews calling each a scam).

The common theme among legit negative reviews is slow account verification and payouts.

Many users report waiting far longer for verification and having to hassle support regarding withdrawals.

The two Reddit threads I read indicated the same problems. Some users detailed how they eventually got their money by requesting smaller amounts.

The online casino hasn’t responded to any of the Trustpilot or Reddit criticisms. This casino could improve its reputation by responding to and looking into these issues.

Perhaps it will do so, but I’m not seeing these efforts now.

I can’t speak from experience on the Las Atlantis withdrawal process because I lost my no-deposit bonus and $19.93 deposit.

However, user complaints don’t bode well for this gaming site’s cashout process.

Myths Busted About Las Atlantis Casino

I’ve outlined common criticisms from players about this gaming site.

However, certain Las Atlantis complaints feel more like myths because they lack substance.

You can see some of the criticisms I overlooked during this review below.

Myth #1: Most of the Games Don’t Work

A Trustpilot user complained that the Las Atlantis Casino games usually don’t work.

This alleged problem was certainly not the case for me because I experienced no issues.

I usually have at least one round crash during a 30-60 minute session, but not here.

Myth #2: Las Atlantis Casino Games Are Rigged

Multiple Trustpilot and Reddit users claimed that Las Atlantis games are rigged.

This complaint is common for every casino I review, where losing players will swear that they’ve been cheated.

Most online casinos use third-party software and can’t control the results.

Las Atlantis provides extra assurance for its games by undergoing third-party auditing from Technical Systems Testing (TST).

Myth #3: All Las Atlantis Complaints Are Real

I check many reviewers on Trustpilot when writing online casino reviews.

My goal is to find suspicious accounts that trash nearly all gaming sites, and then rave about a single casino.

I found one example of that, and I found another reviewer who gave a dozen 1-star reviews.

Plenty of other negative comments seemed legit, but these ones stood out as being fake or biased.

4.1

Earlier, I mentioned how the site has some of the industry’s most eye-catching bonuses.

Its featured promotion is a 280% up to $14,000 welcome bonus.

They also offer an alternative welcome promo worth 280% up to $2,800 (valid five times). You can also get one reload bonus daily and special offers through your account.

Terms on promotions are either in line with or slightly better than industry standards.

Deposit bonus wagering requirements are 35x or 40x the bonus plus deposit.

All of the bonuses don’t have expiration dates, allowing you to take as long as needed to use them.

The max bet is $10 with active offers, and you must avoid restricted games.

The latter include progressives, live dealer tables, and specific slots. I suggest looking at the bonus terms page to familiarize yourself with restricted slot games.

Before covering my recommended offers, I want to note that Las Atlantis no-deposit bonuses are available.

I got one by asking support if there are bonus expiration dates before depositing.

The rep gave me $30 out of the blue, which was nice. You might try a similar approach after registering and before depositing.

As for my favorite Las Atlantis Casino promotions, I recommend the following offers:

LAS ATLANTIS 280% UP TO $2,800 SLOTS & CARDS

Las Atlantis $2,800 Bonus

I initially tried for the featured 280% up to $14,000 welcome bonus.

I did so because I saw this offer advertised on the homepage, and its match percentage and rollover (40x) seemed reasonable.

As explained, I missed qualifying for this offer due to a $0.07 slip-up on my crypto deposit.

If I were to do things over, I’d go for the welcome bonus. This offer provides a larger match percentage and lower rollover (35x) than the deal I was considering.

Sign-up Bonus

280% up to $14,000

Las Atlantis
Not Worthy Industry Average Great

Las Atlantis vs Other Casinos – Welcome Bonus

120 FREE SPINS ON UNDERSEA TREASURE

Las Atlantis 120 Free Spins Bonus

My second recommendation is 120 free spins on Undersea Treasure (a.k.a. the “New Game”).

I like this offer because it’s easy to understand and has fair playthrough (30x). Many free spins bonuses I see carry 40x wagering requirements.

Plenty of other Las Alantis bonuses are available for new players and existing members. Most of these offers are similar regarding terms and their high match percentages.

My only problem with the Las Atlantis promotions is that some lack details.

Other Las Atlantis Bonuses I Reviewed

I’ve seen over a dozen Las Atlantis promos, and I’ll share a few more so you have a broader picture of what’s available. I found these offers in the cashier section while logged in.

BONUS BONUS TYPE ROLLOVER
300% up to $3,000 Welcome bonus 35x
220% up to $22,000 Welcome/crypto high roller 35x
110% – 160% (+20% for BTC) Reload 35x

My Verdict on Las Atlantis’ Bonuses

Promotions and this online casino are the site’s biggest draws, and for good reason.

They are willing to put a lot of cash upfront and, based on the terms and conditions alone, are willing to see you walk away with it.

After reviewing the terms and conditions, I found no sneaky clauses that could prevent you from claiming a bonus after meeting the reasonable 35x to 40x wagering requirements of their promotions.

The biggest “ifs” about their bonuses aren’t related to bonuses but to the site’s $150 minimum withdrawal and reported issues with validation before payouts.

I can’t speak to either of them because I needed more funds to withdraw. Still, I would advise you to be proactive with verification to prevent any hiccups after you successfully play through the requirements.

4.2

This casino offers 1,498 games at the time of my review.

Available categories include slots, blackjack, table games, video poker, jackpot, specialty, and live dealer.

I had no trouble navigating the game area because the subsections are easily seen. However, more filters in the slots section would be helpful since 1,279 slots are available.

I tried nine games during my session, including seven slots, a blackjack variation, and a video poker game.

I chose my games by taking bonus terms and themes into consideration. The no-deposit bonus only permitted me to play slots from specific developers, which narrowed my choices. 

As for themes, I looked at the game tiles and chose whatever looked entertaining.

This method isn’t complex, but I like surprises when trying new games. In cases like Anubis Trial and Coffin Up Cash, I had already tried the slots at other casinos and found them entertaining.

I added blackjack and video poker to the mix for variety.

1200

Real Money Slots

26

Live Dealer Casino Games

37

Jackpots

3

Specialty Games

46

Table Games

23

Video Poker Titles

Las Atlantis Software Providers

Las Atlantis doesn’t list software providers, but I recognize BGaming, Begames, Betsoft, DiceLab, Dragon Gaming, Playnetic, and Rival Gaming.

Betsoft Gaming Software Logo
Rival Gaming Software Logo
Dragon Gaming Software Logo

My Top Game Picks

I will share a few of my favorites and go into detail about my gambling session and each category of games.

Chill the Reel

Chill the Reel Slot Game

(96.5% RTP) – I benefited from the Frostbitten feature several times, winning $68 at one point through several random wilds. These wins brought my no-deposit funds from $10 to $132.

American River’s Gold

American River's Gold Slot Game

 (96.36%) – This gold-prospecting game delivered an $88 win through the bonus but didn’t give me many payouts afterward

Reel Crime: Coffin Up Cash

Reel Crime Coffin Up Cash Slot Logo

(95.31%) – A light-hearted graveyard slot with 1,024 ways to win. Coffin Up Cash has extremely high hit frequency, but most of my wins were $0.10-$0.40 on $1 bets.

Gorilla

Gorilla Slot Game

(96.3%) – A realistic-looking jungle slot that paid me decent wins through a banana pick’em round. However, I eventually lost most of those winnings and dropped my bankroll to $10 (before playing Chill the Reel).

Book of Magic: Anubis Trial

Book of Magic Anubis Trial

(95.45%) – This is the best-looking slot I played due to its background graphics, but it didn’t deliver any wins.

LAS ATLANTIS SLOTS

Testing Max Catch

Slots comprise roughly 85% of the Las Atlantis Casino games.

They also contribute 100% towards wagering requirements, making them perfect for pursuing Las Atlantis bonuses.

I mostly played slots during my session, and here are my experiences with several games:

Most Las Atlantis slots I tried had above-average RTP (i.e., anything above 96%), like Max Catch.

Chill the Reel was my favorite because it delivered payouts so frequently.

The American River’s Gold also lands on my list due to winnings, paying me $88 through a bonus round.

Gorilla and Book of Magic didn’t provide many wins, but they have high-quality graphics.

100 500 1000+

Las Atlantis vs. Industry Average – Number of Slots

Blackjack

Playing European Blackjack

Las Atlantis has 29 blackjack games, including some duplicates (e.g., four European blackjack variations).

You can still expect unique variants, such as Atlantic City, Luxe Multipliers Blackjack, Perfect Pair, Rolling Stack, and Vegas Strip.

I tried Dragon Blackjack: Guaranteed Multiplier during my Las Atlantis Casino review.

This exciting blackjack variant has an optional side bet that guarantees at least a 2x multiplier.

However, you pay for this excitement through 94.22% RTP when making the side wager. I played 10-12 hands before exiting with a $2 overall loss.

Blackjack contributes 20% towards bonus rollover, which is better than the 0-10% contribution rate at some online casinos.

Of course, I recommend choosing something higher paying than Dragon Guaranteed Multiplier when playing blackjack to meet wagering requirements.

Roulette

Testing Dragon Roulette

This online casino provides 15 roulette variations, with unique versions including Dragon, Deluxe, Luxe Multipliers, and La Partage De Lux.

I suggest playing the La Partage game because it has a special rule that leads to 98.65% RTP.

By comparison, American and European variants offer 94.74% and 97.3% payback, respectively.

Las Atlantis doesn’t mention roulette in its bonus terms and conditions.

I asked support to clarify, and they said that roulette doesn’t contribute towards wagering requirements.

Therefore, you’ll want to avoid this category with active bonuses.

Other Table Games

Playing Andar Bahar

Some other table games at Las Atlantis include baccarat, Andar Bahar, Banker Dice Bull-Bull, Dragon Tiger, Oasis Poker, Pirate 21, Speed Hi-Lo, Thai Hi-Lo, and Top Card Trumps.

I didn’t play any of these games during my session, but I did open Banker Dice to see what it looks like.

I was impressed by the graphics and anime-style dealer.

Las Atlantis only mentions tri-card poker as a contributor for bonuses (20%).

Therefore, I would ask customer service about any table games you try before assuming you’re safe.

Playing ineligible games will nullify prospective winnings from Las Atlantis bonuses.

Video Poker

Testing Video Poker

This gaming site features 23 video poker variants, with most being unique rather than duplicates.

Examples of these games include Bonus Poker Deluxe, Double Bonus, Deuces Wild, Jacks or Better, and Triple Double Bonus.

I played Jacks or Better and found that it had a 9/6 pay table, meaning nine coins for a full house and six for a flush.

The 9/6 pay table leads to 99.54% RTP with optimal strategy.

Despite starting with just over $3, I lasted for a dozen hands ($1.25 bets) after hitting a full house. I had to quit after losing several hands and watching my bankroll drop to $0.28.

Video poker contributes 20% towards bonuses. By contrast, some casinos only allow video poker to contribute 10% due to high RTP. 

Casual Games – Specialty Games

Playing Keno

The specialty section features bingo, crash gaming, keno, and scratchcards.

I didn’t try these categories during this review.

However, I’ve played Super Keno, Demon Train scratchcard, and Pirate’s Pillage scratchcard at other casinos.

All three are solid games for their respective categories.

Keno and scratchcards contribute 100% towards wagering requirements. This contribution puts them on par with slots when meeting rollover.

Live Dealer Games at Las Atlantis

Playing Live Dealer Blackjack

The Las Atlantis live dealer section lists 62 games, but over half of these are different tables for the same baccarat, blackjack, or roulette variations.

I count 26 unique live dealer games, like Dice Duel, Football Grid, T-Basket, and Wheel of Fortune.

I didn’t play any live casino games because they don’t contribute to wagering requirements.

However, I’ve tried T-Basket and Football Grid at other gaming sites and liked them.

3.0

Over a dozen Las Atlantis deposit methods are visible in my cashier area, including 11 cryptocurrencies, credit cards, Flexepin, and PayPal.

This banking variety is better than what most online casinos offer.

I’m unsure if I could use PayPal in the US since I can’t use it at other offshore casinos. Even if PayPal isn’t available, this selection is still impressive compared to the competition.

Las Atlantis Casino withdrawal methods include Bitcoin, card, and bank wire.

One big drawback with cashouts is the $150 minimum amount. This large minimum withdrawal means that you’ll have difficulties cashing out when depositing smaller amounts (e.g., $50 and below).

You’ll either need to place larger deposits or win frequently with small deposits to withdraw winnings.

You can see more on the Las Atlantis deposit and withdrawal options below.

Las Atlantis Deposit Options

This gaming site accepts crypto deposits through Binance Coin, Bitcoin, Cardano, Dogecoin, Ethereum, Litecoin, Shiba Inu, Solana, USDC, Tether (USDT), and XRP.

It accepts five credit cards, including Visa, Mastercard, American Express, Discover, and Diner’s Club. Flexepin and PayPal are also listed in my account, although, again, I don’t know if I could use PayPal.

  • Fastest Deposit Method: Credit card/instant
  • Deposit fees: No

My Deposit Method

The minimum deposit amounts vary based on whether you’re using a credit card, crypto, Flexepin, or PayPal.

Crypto and Flexepin allow $20 minimum deposits, while credit cards and PayPal require $30 deposits.

Therefore, you might consider cryptocurrencies or Flexepin as a low roller. I prefer crypto because I’m used to depositing with it through my Coinbase account.

However, I experienced the issue of not meeting the minimum bonus deposit for the first time when using crypto.

I sent $21.21 worth of Litecoin and thought I saw that no network fees were involved.

Only $19.93 showed up, putting me just short of the $20 minimum. 

In hindsight, I would’ve sent a little more crypto or considered using a credit card.

Las Atlantis doesn’t charge fees on credit card deposits, which isn’t always the case elsewhere.

Bitcoin Logo
✔ Tested Method
DEPOSIT METHOD MIN DEPOSIT MAX DEPOSIT SPEED FEES
Flexepin Logo
$20 $500 Instant None
Bitcoin Logo
$20 Unlimited 0-30 Minutes None
VISA card icon
$30 $1,000 Instant None
Logo Paypal
$30 $900 0-60 Minutes None
usd tether usdt logo
$40 Unlimited 0-30 Minutes None (Only Blockchain Nominal Fees)
Las Atlantis
<3 7 10+

Las Atlantis Vs Other Casinos – Deposit Methods

Las Atlantis Casino Withdrawal Options

You can cash out via Bitcoin, credit card, and bank wire.

Las Atlantis doesn’t make you pay withdrawal fees, which is rare when bank wire is involved.

The minimum cashout with any method is $150, which is too high compared to industry standards. Some players have also complained about the verification time frame, which can take weeks.

  • Is Verification Required? Yes/Photo ID, proof of residence (e.g., utility bill), and credit card confirmation (if used)
  • Fastest Withdrawal Method: Bitcoin/1-3 business days

I didn’t get to withdraw from Las Atlantis, but I would’ve used Bitcoin if the opportunity arose.

Bitcoin offers the fastest listed payout time at 1-3 business days. Credit cards (3-4 days) and bank wire (5 days) take slightly longer.

Unlike with some casinos, fees aren’t an issue with cashout methods here.

The only fees you’d need to consider would be those associated with the financial institution.

That said, you might still consider card or bank wire even though they’re slower.

You may be more comfortable with these withdrawal options versus crypto and interested in benefiting from the feeless transactions.

Bitcoin Logo
✔ Recommended Method
PAYOUT METHOD MIN WITHDRAWAL MAX WITHDRAWAL SPEED FEES
Bitcoin Logo
$150 $2,500 1-3 Days None (Only Blockchain Nominal Fees)
VISA card icon
$150 $2,500 3-4 Days None
Wire Transfers Logo
$150 $2,500 5 Days None
Las Atlantis
<3 5 7+

Las Atlantis Vs Other Casinos – Withdrawal Methods

5.0

Customer service is available through live chat, email, and phone.

I used email and live chat, and you can see my experiences with each below:

I also received a $30 no-deposit bonus from the first agent when asking about progressive slots.

I didn’t know there was a Las Atlantis no-deposit bonus, so this was a nice surprise.

Overall, I had a great experience with email and live chat support here.

  • Support Email Address: [email protected]
  • Phone Number: 1-855-313-8974
  • Languages: English
  • Validation Email: [email protected]
  • Live Chat: Yes, automated and real person
  • Response times: Fast

How I Tested Customer Support at Las Atlantis

Email

I emailed support to ask if there are expiration dates on bonuses.

They emailed back within two hours, which is a fast response time in my experience.

Live Chat

I used live chat twice to ask if progressive slots (first time) and roulette (second time) contribute to rollover.

The agents answered me quickly and provided satisfactory answers.

My Experience With Las Atlantis’ Support

Customer support worked exceptionally well during my time playing at the casino.

Most sites I review do well in the live chat department, but email can take several days.

Getting an email within 2 hours was a pleasant surprise, which personally impressed me.

I didn’t make a call this time, but I was left curious if they’d be as fast and helpful over the phone.

Bad Average Great

Las Atlantis' Customer Service vs. Other Casinos

4.0

Although I’m no website design expert, I’ll share my account on my time on the site and the things I enjoyed and think could be improved.

At first glance, the homepage looks professional and neatly organized.

Bonuses and promotions are at the forefront, as in most online casinos, but you can easily navigate to the main site sections.

I enjoyed the search bar function and the ability to sort through different game categories, even by developers.

Once you select a game, a new page will load, displaying comprehensive information that includes user reviews and the game’s RTP.

I’d say that the navigation is on par with the upper echelon of online casinos.

While it does not wow you, it offers a good degree of functionality and makes you feel like you’re playing on a trustworthy site.

Las Atlantis Top Features

  • Top game developers
  • Search functionality
  • Comprehensive game information
  • Mobile-optimized site and games

Las Atlantis Casino Vs. Other Gambling Sites

This casino offers more games and deposit methods than the average gambling site.

It also features some of gaming’s biggest bonuses, including a welcome offer worth up to $14,000.

On the downside, they struggle worse than other casinos at verifying accounts and making payouts.

You can see more comparisons between Las Atlantis and other gambling sites below.

ONLINE CASINO BONUS # OF GAMES Average RTP READ REVIEW START
WELCOME BONUS 280% up to $14,000 # OF GAMES 1258 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 125% up to $3,750 # OF GAMES 549 AVG RTP 95% to 97% Review PLAY NOW
WELCOME BONUS 500% up to $7,500 # OF GAMES 699 AVG RTP 95-98% Review PLAY NOW

Player Protection

I had a hard time finding anything about responsible gambling at SlotsandCasino.

I clicked on Self Help, thinking that would lead me to some gambling addiction resources, but it only took me to the general help page.

Ultimately, I couldn’t find any sort of responsible gambling initiative on their site.

Luckily, I’ve got you covered. For more resources on gambling help, please visit our responsible gambling page.

For state-specific information and resources on responsible gambling, please visit our USA State pages hub.


My Verdict on Las Atlantis

This casino has a rating of 3.8/5

I came away from this Las Atlantis Casino review with conflicted feelings.

On one hand, I love the game selection, banking variety, and my customer support experiences.

Again, a support rep surprised me with a no-deposit bonus during our live chat session.

I want to give Las Atlantis glowing remarks for this bonus alone.

However, this casino struggles with verifying player accounts and making payments.

Some players request less than the $2,500 weekly max in hopes of getting paid faster.

In summary, I like most aspects of the site and would try it again, despite the verification issues and slow withdrawals.

This casino would especially be worthwhile for high rollers, who wouldn’t need to worry about larger deposits and the $150 min. withdrawal. 


Frequently Asked Questions

You might still have questions after reading this Las Atlantis Casino review. If so, you may find answers in the following FAQs.

Is Las Atlantis Casino legit?

Las Atlantis has a license with the Comoros Union and undergoes third-party game testing from TST. It also has a secure website (256-bit encryption) and provides responsible gambling resources.

Does Las Atlantis Casino pay out?

Yes, they do pay, although there are users who claim this online casino has struggled with payout speed and verification. Some of them report having to request smaller payouts to eventually receive all their money.

What are the games’ payout rates?  

Most of the slots I played have above-average RTP, with Bear Upswing topping the list with 96.7% payback. I also tried a high-paying video poker game (Jacks or Better – 99.54%).

How does Las Atlantis handle jackpot wins? 

Las Atlantis limits you to $2,500 max cashouts per week. However, you might have to withdraw even less than this weekly if Las Atlantis is slow to approve your payouts.

What happens if I get disconnected during a game? 

You should reload the game and see if your progress is saved. If not and something is wrong, I suggest contacting customer service for help.

What is the community like? 

This casino doesn’t offer an onsite forum or social community. I did find some Reddit threads about Las Atlantis with 5-10 comments.

What happens if I’m locked out of my Las Atlantis account?

You can contact Las Atlantis support via email, live chat, or phone and ask for help in regaining access to your account.

How can I turn my casino winnings into cash I can use? 

This gaming site requires you to meet 1x rollover on any deposit funds before cashing out. Bonus winnings carry 35x, 40x, or 50x (no-deposit bonuses) for a withdrawal. Las Atlantis requires you to have at least $150 before cashing out.

Is there a Las Atlantis Casino app?

No Las Atlantis app is available, but you can play through your mobile browser on an iOS or Android device.