My Opinion on Slots.LV – Key Findings

After spending three days playing at this casino, I was quite happy with my experience as a whole.

Although it doesn’t have the largest game selection I’ve encountered, there was enough variety to keep me entertained, and I loved that I could play them for free in practice mode.

Customer support was incredibly friendly, and I enjoyed exploring the forum where players interact and trade tips.

The bonuses left something to be desired, but they weren’t necessary, and I didn’t miss them.

I’d recommend this casino to players who want to try games before they commit a real-money wager and socialize with others.


What I Loved

  • Slots.LV has slots from top software developers.
  • You can play games for free in practice mode.
  • There are live dealer studios.
  • Customer support is friendly and helpful.
  • It has its own forum where players can discuss their experiences.

Room for Improvement

  • The bonus selection is small and lackluster.
  • Limited weekly withdrawals.
  • Some of the game selections, like roulette, are a little scarce.

Website

www.slots.lv

Year Established

2013

License

Curaçao

Number of Games

624

Available Games

Slots, Specialties, Table Games, Live Dealer, and Video Poker

Device Compatibility

Desktop, Mobile (Apple iOS and Android)

Best Bonus

200% up to $3,000 Crypto Welcome Bonus + 30 Free Spins

Best Deposit Methods

Litecoin, Credit Card

Best Withdrawal Method

Litecoin, Bitcoin

Restricted US States

Delaware, Maryland, Nevada, New Jersey, and New York

Min. Deposit

Crypto: $10, Credit Card: $20

Customer Support

Live Chat, Email, Phone, FAQ Page


Why You Can Trust Us

We help you make informed decisions about gambling sites through in-depth research and honest reviews. Our independent reviewers deposit and gamble with real money to experience the sites firsthand. We also analyze the Terms & Conditions and test customer support. Learn more about how we rate casinos.

  • 10+ Years of Experience
  • 12+ Experienced Casino Reviewers
  • 70+ Websites Reviewed
  • We Test With Real Money

Sadonna’s Video Reviews of Slots.LV

Before we dive into my experience testing this site, watch the review of Slots.LV that my colleague Sadonna Price did in these five short videos.

Sadonna is a former professional poker player and a senior casino reviewer on the OnlineUnitedStatesCasinos.com team. Over the past five years, she tested and reviewed over 40 gambling sites.

She has some interesting things to say. Take a look!

SlotlsLV overview video thumbnail
The overall experience of playing at Slots.LV.
SlotlsLV games video thumbnail
500+ games will help you hit the jackpot more than once.
SlotlsLV bonuses video thumbnail
My honest opinion about claiming bonuses at Slots.LV Casino.
SlotlsLV deposits video thumbnail
Here’s how I deposited funds to play at Slots.LV.
SlotlsLV withdrawals video thumbnail
How to withdrawal efficiently? Crypto is your go-to option.

My Gambling Session Details

Let’s get into the nitty-gritty. Here are all the details about my gambling session at Slots.LV.

  • Deposit amount and method – I deposited $20 using a credit card. The process was just like buying something at a retail site and the funds hit my account immediately. 
  • Any bonus claimed – I did not claim a bonus at this site because I wasn’t overly impressed with the match percentages in relation to the rollover requirements. In this instance, I didn’t think it would be worth it.
  • The total amount of time for this review – I spent eight hours a day for three days exploring every nook and cranny of this casino. I found a few cobwebs, but it was mostly a nice place.
  • What I enjoyed the most about this site – I loved how easy it was to learn about games thanks to the briefs on each title, and the ability to practice play for free. I was also dazzled by how friendly customer support was each time I contacted them. 
  • What I enjoyed the least about this site – I thought the promotions were subpar in variety and value. 
  • A list of the games I played – I played slots, blackjack, roulette, bingo, scratch cards, live dealer games, video poker, dice, and card games.
  • Total amount of money wagered – After several wins and losses, the total amount of money I wagered at the end of my gambling session was $24.36.
  • Withdrawal method used – I used Litecoin to withdraw. It had a low minimum of $10 and zero fees, and it was practically instant once I got a crypto wallet set up.

3.6

Key Takeaways

  • Slots.LV has a reputation for conducting good business practices.
  • Some players question the fairness of the game catalog.
  • I didn’t personally find any fault with the game odds, verification, or withdrawal.

I dug into multiple forums to get a general understanding of how Slots.LV is perceived.

Players at Reddit and Casinomeister had pretty good things to say about this site.

However, I noticed that comments are a little less flattering on Trustpilot, where the site gets a 2.3 star out of 5 rating.

There seemed to be either one-star or five-star reviews, with players loving or hating the casino.

Trustworthy Site as Long as You Respect the Rules

Ya [sic] 100% legit. As long as you only have one account, don’t share Wi-Fi with someone else who also has an account, and aren’t abusing the referral bonus you should get paid quickly.”

—u/flyguys1987, Reddit

The Site Pays, Winning is the Tough Part


It’s legit far as [sic] you will get paid when you win and withdraw and you will get it fast (I have withdrawn over 40k in a session – days you can do 2500 daily limit but that’s for each form of withdraw).

With that said good luck actually winning – they have gotten super tight to the point it’s not even fun anymore cause you will straight lose – won’t even pretend like you have a chance it will just swallow all of your money to the penny.”

—u/SuperWoofX, Reddit


Won Big and Got Paid

Slots.LV was the first casino that I every [sic] won big at ($5,000) and they paid me without any problems.”

—X-Raided, Casinomeister.com forum member

Scam, Games Manipulated

“Absolutely one of the worst sites online!!! Clear as day has [sic] manipulated all games so they do not play at all how should. Literally only lose at slots.lv. They have ruined the best games online! DO NOT PLAY AT SLOTS.LV ITS A SCAM!”


—Cole Boltin, Trustpilot User

They Rig Their Games

They bait you in with fair and reasonable odds, then switch to milking you out of all your deposits as an established customer. They count on people chasing their loses, which are unattainable by their design.

Instead of using RNG(random number generator), they employ a complex algorithm based on behavior to maximize profits.


—Ryan Burnson, Trustpilot User

What the Casino Says

I did come across a situation on a forum where the casino stepped up and admitted to making a mistake, which made me trust them more.

Someone’s account was locked due to bonus abuse, but they claimed it was the result of a glitch.

They contacted the financial department and Slots.LV launched an investigation, which ended up revealing it was, in fact, an error.

After 48 hours the player received a call and everything was resolved.

The site is also very active in Trustpilot, replying and to comments and acknowledging feedback while presenting solutions.

My Reflections on Slots.LV’s Reputation

I noticed a lot of the negative comments implied that the site was rigged to make you lose or that it was impossible to get your payout.

In my experience at this site, the likely scenario is that they simply had bad luck or didn’t follow the verification process properly.

I didn’t encounter any games that I felt were unfair or any problems with cashing out my wins.

Myths Busted About Slots.LV

There’s always some negativity swirling around online casinos, a lot of which is the result of misconceptions. I’ll dispel some of the myths about Slots.LV based on my experience. 

Slots.LV Doesn’t Pay Out

There’s always a few in the crowd that for one reason or another, don’t get their payout.

This can mostly be attributed to issues with the verification process, like your name or address not matching what’s on your ID.

I entered all my information correctly, followed the rules, and made sure my documentation was in line, and I had no problems getting my payout.

The Games are Rigged

Another complaint is that the games are rigged.

It’s easy to believe this one when you hit a losing streak, and believe me, I lost. But I also won.

In fact, I had some pretty surprising wins, like $18 on my first round of roulette, or $9 on Lucky Wheel.

The site uses random number generator technology and gets audited by the third-party testing company, eCogra, to ensure fairness.

Customer Support is Evasive

Perhaps some had bad experiences with customer support in the past, and it’s possible Slots.LV has tightened up their standards since then.

All I can say is that I recently have only had positive interactions with them.

They went out of their way to be friendly towards me and provide solutions.

3.2

Key Takeaways

  • Very few available promotions.
  • The value of the offers isn’t spectacular.
  • Rewards program awards points for simply playing.
  • Fair bonus rollover time limit (6 months).

I was a bit surprised to find so few casino promotions at Slots.LV.

Besides the welcome bonus, the only offers are a refer-a-friend and a reloading bonus. You can unlock more by joining the crypto club, but that’s only for people who intend to use crypto solely.

I’m used to seeing a bigger selection of promotions at other sites, so I didn’t feel too excited about the bonus prospects here. 

On top of that, the value didn’t blow me away. The match percentage of the welcome offer and reloading bonus is small compared to other online casinos, and the rollover requirements are just average.

That said, there is a rewards program that gives you comp points redeemable for cash just for playing. 

To be honest, I’m not sure the bonuses are worth claiming on this site due to the low match percentages, but if you’re dead set on it, I would recommend the welcome offer and the Crypto Club bonuses over the refer-a-friend.

All of them have the same rollover requirements, minimum deposits, and maximum bets.

The only reason I would suggest the first two over the latter is that it takes more effort to get someone else to sign up and deposit.

Welcome Bonus

SlotsLV Welcome Bonus

The welcome bonus matches Claim up to $2,000 + 20 Free Spins or 200% up to $3,000 if you’re using crypto.

The minimum you can deposit is $20, and the maximum you can bet with an active bonus is 20% of your deposit.

You must clear the 35x rollover requirements before you can cash out.

The games excluded are: Live dealers, craps, and some specialty titles.

Those are rather average requirements, but it’s still a challenge to meet them, and unless you’re depositing with crypto, the 100% match might not be worth the cost it takes to get there.

Slots.LV
Not Worthy Industry Average Great

Slots.LV vs Other Casinos – Welcome Bonus

Crypto Club Reload Bonus

SlotsLV Crypto Bonus

If you can commit to only using crypto at Slots.LV, you get access to some reloading bonuses.

You get a 100% match up to $250 twice a week and extra VIP rewards points.

The minimum you can deposit is $20, and the maximum you can wager is 20% of your deposit.

The games excluded are also live dealers, craps, and some specialty titles.

This bonus has the same 35x rollover requirements. It might be a good option for crypto users who don’t mind spending enough bankroll to clear those terms.

Slots.LV
Not Worthy Industry Average Great

Slost.LV vs Other Casinos – Crypto Bonus

Other Bonuses I Reviewed

As with most casinos, a referral bonus is awarded when someone you refer signs up and deposits.

If you do this, you’ll get 100% up to $200 + $25 if your referral deposits with crypto. The wagering requirements for this bonus are 35x.

It’s not a terrible bonus, but in my opinion, relying on someone to do this is a chore that isn’t worth the squeeze.

Bottom Line

Overall, these offers feel weak compared to other online casinos that have bigger match percentages and higher limits.

The rollover requirements aren’t terrible, and a six-month time limit is fair, but without the larger perks, I just can’t see the value.

3.9

Key Takeaways

  • The game offering comes from top software developers.
  • Games are well categorized which speeds navigation.
  • You can try games in “free mode” before wagering.
  • Few Live Dealer options.

The games section is the heart of any gambling site, and I was pleased to find 520 titles at Slot.LV.

The quality of the selection is good, with most of the games having quality art and smooth animations, and I did plenty of random clicking. 

Besides the quality of the titles, there were several other things that made gaming here enjoyable.

The way everything was categorized made it easy to find what I was looking for. Not only are games lumped into general types, like live dealer, slots, etc., but there are subcategories under each section.

For example, under specialties, you can search by bingo, Keno, crash games, and more. There’s also a whole page for jackpots.

You can play most games in practice mode, which is a huge plus for me since I like to try games before I wager.

Another aspect I appreciated was easy access to game information. If you hover over a title and click the white “i” bubble in the top right corner, it opens a window and gives you a brief summary.

From there, you can click “full description” for a whole rundown, including game features, betting range, and paylines. 

All of those components together made playing at Slots.LV casino a enjoyable experience.

The only thing I’d like to see improved upon is the addition of more diverse live dealer options.

500+

Real Money Slots

50

Jackpot Games

13

Specialty Games

16

Roulette & Other Table Games

14

Blackjack Games

9

Video Poker Titles

Software Providers

Slots.LV lists Rival Gaming, Dragon Gaming, and Visionary iGaming (VIG) as their software providers.

However, most titles come from the top three below.

Betsoft Gaming Software Logo
Woohooo Software Logo
Dragon Gaming Software Logo

My Top Game Picks

Arriving at a site with hundreds of different games can feel daunting. I mix things up by selecting games that give good returns and present unique entertainment value.

After all, having fun responsibly is what it’s all about.

During my playthrough, I tried to sample popular games among players, as well as those with Hot Drop Jackpots, high RTP percentages, and themes and visuals I found interesting.

Mystic Elements

Mystic Elements Slot Game

This 96% RTP slot features the ability to trigger between 10-150 free spins where wins get a 3x multiplier.

Plus, it has mystery symbols that transform into any symbol, and a progressive jackpot that was over $138,000 when I played.

Lair of the White Tiger

Lair of the White Tiger slot game logo

I was intrigued by the progressive jackpot of over $191,000 while browsing through the slots section.

This 96% RTP slot has 720 ways to win and you can trigger up to 96 free spins.

While playing, I enjoyed the vivid graphics and well crafted animations that made the game more immersive.

Leprechaun’s Golden Trail

Leprechaun's Golden Trail Logo Hot Drop Jackpots

Luck ‘O the Irish is a slot with unlimited free spins, where you can also trigger a bonus round with the potential to snag a 2000x multiplier.

I’m not gonna lie, the Hot Drop Jackpots was the biggest draw to this game as they’re guaranteed to hit at specified intervals and I fancied my luck.

Pirate 21 by Betsoft

Pirate 21 Blackjack - Online United States Casinos

This interesting version of blackjack has a 99% RTP and a few different rules.

There are no tens in the deck, but the player’s 21 always beats the dealer’s.

Plus, you can play up to three hands at once.

Oasis Dreams

Oasis Dreams Slot Logo

In this 96% RTP slot, you can trigger between 6-15 free spins and a Hold & Spin game with up to 1,000x multipliers.

There are also four jackpots that reach up to 250x your bet. 

I’ve played this game before and enjoy the it’s graphics and overall gameplay. I enjoy games with good art as they make my experience feel more premium.

Let’s get into the types of games I found at Slots.LV and what I liked and disliked about each category.

Slots

Playing Cyberpunk City

With a name like Slots.LV, you expect an above average online slots experience. Luckily, this site delivers high entertainment value.

Unfortunately, my bankroll took a hit. But hey, that’s gambling for you.

I played a few of the most popular slots like Cyberpunk City, and Lair of the White Tiger. I also played some random ones that had interesting themes and low bet minimums, like Alien Fruits and 10 Times Vegas.

I started with $19.45 and was down $10 at the end of my slot session, even though the games I played had an average RTP of 96%.

So, not the best results. However, I had fun. The graphics, especially on Lair of the White Tiger and 10 Times Vegas, are great.

In addition, there are plenty of thrilling features to keep things interesting, like the cascading reels in Alien Fruits.

There are 520 slots on this site, 42 with jackpots and 14 Hot Drop Jackpot games.

They’re easy to sort through, though, thanks to well-organized subcategories, but I wish there was the option to search by developer.

Software providers like Woohoo Games and BGaming supply a lot of titles to this site, but you don’t always know if you’re playing one of their games.

Overall, the slots section is above average compared to other online casinos.

It has quality titles with unique themes and features. Plus, slots contribute 100% to clearing bonus rollover requirements. So spin away.

Slots.LV – 520
100 500 1000+

Slots.LV vs Other Casinos – Number of Slots

Blackjack

Trying Zappit Blackjack

You’ll find blackjack under the table games section at Slots.LV.

The blackjack catalog isn’t the more extensive I’ve seen, but it does have a diverse amount of variations which makes it more interesting.

There are titles like Zappit Blackjack, 22 Free Bet, Double Deck, and Pontoon. I played Pirate 21, Single Deck, and Perfect Pairs.

I started with $15.95, lost $5 in Perfect Pairs, but won $6 in the other two games, so not bad. I played the rest of the games in practice mode as well, to get a feel for them without risking anything. 

Most of these titles are straightforward, but that’s what I’ve come to expect from online casino blackjack. I don’t really want a lot of frills.

The games from BetSoft and Dragon Gaming tend to have the most realistic graphics and the best music. No matter what title you choose, the RTP generally hovers around 99.5%, so you really can’t go wrong.

If you claim a bonus, most blackjack games contribute 10% towards clearing the rollover requirements, but single and double-deck only contribute 5%.

Roulette

Testing Double Dragon

The roulette section is rather small, but there are a few quality titles in there that I really enjoyed playing.

I started with $10.15 and won $18 on my first wager by placing a split bet in Double Dragon Roulette. No complaints there! However, when I played European Roulette it was so glitchy that I wasn’t sure my spin was even complete, so I stayed away from that title.

Then I moved on to French Roulette, where the graphics were smooth and crisp, and the results were narrated to you instead of just shown on the wheel.

When all was said and done, I ended up with $25.05, so I made a $14.90 come up.

There are six games in the roulette category and an extra one in the general table games section, which is a little confusing.

Out of them all, I only had issues with the European Roulette Classic. Some of them are more simple, while I found others, like Dragon and French roulette from Dragon Gaming and BGaming, have superior animation.

The RTPs can range from 94-97%, depending on which variation you play. 

In general, this seems to be an underdeveloped corner of the casino, but since the most popular variations are available, it is satisfactory.

Roulette contributes 5% to bonus rollover requirements.

Video Poker

Playing Jacks or Better

The video poker category is average, but it includes some of the most popular variations of the game. 

I started with $21.60 and played my way through Aces and Faces Multi-Hand, Bonus Deuces Wild, Double Double Bonus, Jacks or Better, and Joker Poker.

I almost broke even, losing $1.25 in the end. Rival Gaming provided my favorite title, Aces and Faces Multi-Hand, due to the realistic graphics.

I couldn’t uncover who developed the other games, but they were all clearly from the same company, and I was not a fan. They felt outdated.

Of the nine titles, I really only enjoyed the one from Rival, but then again, I’m not the biggest video poker player.

In my opinion, it’s a sufficient selection but feels rather lackluster compared to other sites’ offerings.

Video poker contributes 10% toward clearing bonus rollover requirements.

Other Table Games

Trying Lucky Wheel

Other table games at Slots.LV include Andar Bahar, Teen Patti Pro, Poker, Baccarat, Craps, Draw High Low, and Lucky Wheel.

I won $9 on my first spin at the Lucky Wheel, $3 more on Rocket Dice, and $1.75 in craps. Lucky indeed. I proceeded to lose all of it playing Teen Patti Pro, but that’s not surprising since the RTP is 92%.

Next time, I’ll stick to Rocket Dice, which has a 99% RTP!

Most of the graphics in this category are basic due to the simplicity of the games themselves, and as you can see, the RTPs are going to depend on the type of game you play.

There are a total of nine other table games from developers like Woohoo Games, BGaming and more. I think it’s a decent selection with an interesting variety.

Just be aware if you claim a bonus, some of these games, like craps, don’t contribute to clearing the rollover requirements.

Specialty Games

Testing Dragon’s Crash

The specialty games at Slots.LV are a ton of fun, but I had to watch how I spent my money here or it would’ve gone pretty quickly. 

I played Dragon’s Crash and won $3 straight away. Then I moved on to Heads and Tails XY and lost my first bet but won the $1.75 on the second. Next, I played 14 rounds of the Leprechaun Frenzy scratch card and walked away with one sad penny.

Lastly, I clicked on Scratch Alpaca Gold and immediately exited. A $10 bet minimum on a scratch card with a 90% RTP is not a wager I’m willing to make. 

Overall, I thought specialty games were highly entertaining, but don’t expect big wins.

The RTPs are underwhelming, especially on scratch cards. Regardless, I enjoyed the artistry of the 44 titles, especially from developers like BGaming and Dragon Gaming.

Most specialty games contribute 100% to rollover requirements, so that’s a plus. Be sure to check the bonus help page to see which specific titles do not.

Live Dealer Games

Testing Blackjack Early Payout

I’ve played at many online casinos, so I have high expectations for live dealer games. I wasn’t thoroughly impressed with Slots.LV here. There were

plenty of blackjack options, but only a few others.

I had to wait a while to get a seat at the blackjack table where I wanted to play. The streaming was a little fuzzy, and the controls were a bit confusing.

However, once I got the layout, it was decent enough. I started with $19.17 and beat the dealer once before I had to conserve my bankroll.

The minimum bets for blackjack and baccarat start at $5, so I moved on to roulette, which let me wager $1. I ended up down $2.00 from my starting point. 

Visionary iGaming provides 43 titles, including 34 blackjack titles, five roulette, two baccarat, and two Super 6.

Although it’s not the largest selection, it does cover the basics, and I can safely say there are enough betting ranges to suit everyone’s needs.

As with most online casinos, live dealer games do not contribute to bonus rollover requirements.

4.5

Key Takeaways

  • Plenty fast and reliable banking methods.
  • Use crypto to avoid the 5.9% credit card deposit fee.
  • Crypto is the cheapest and most flexible withdrawal method.
  • Withdrawal verification took 48 hours and funds were available 1 hour after.

The site has a good variety of reliable banking methods that are commonly found at most online casinos.

I found deposits and withdrawals to be pretty fast, and while some of them have fees, they are avoidable.

I’ll talk about what methods I used and the roadblocks I ran into along the way. 

Deposit Options Summary 

The deposit methods are standard, with credit cards, bank transfers, and multiple cryptocurrencies available. Take a look at the details below.

Slots.LV offers and wide array of deposit methods that include most major cryptocurrencies, credit cards, match pay, and bank transfers.

The minimum you can deposit is $10 (crypto) and credit cards do carry a 5.9% fee, so keep this in mind when trying to make a deposit.

I personally used Mastercard as my deposit method because it’s fast and I didn’t mind the fee for such a relatively small amount.

  • Fastest Deposit Method: Credit card or Crypto
  • Additional Fees: Yes, 5.9% for credit card deposits

I deposited $20 using my Mastercard. Are there quicker and cheaper methods? Yes. But at the time, I didn’t have a crypto wallet set up, so I went with what was most convenient for me.

The casino does charge a 5.9% fee on credit card transactions, so I had to pay $1.18 extra.

That amount was worth it to me on a small deposit, but I would definitely avoid it if I were putting hundreds of dollars in my account. In that case, I recommend crypto all the way. 

I would also like to share a potentially important and rather amusing note about using a credit card here. When I deposited, my charge came through as ShawtyLingerie, which immediately prompted me to contact customer support and ask what that was about.

They politely explained to me since banks often deny credit card transactions to offshore gambling sites, they use descriptors that show up as something else on your bank statement.

I could see lingerie, of all things, potentially causing an issue between couples that share bank accounts. So, just be aware that something unexpected might show up on your bank statement when you use a credit card at this site.

Master Card Logo
✔ Tested Method
DEPOSIT METHOD MIN DEPOSIT MAX DEPOSIT
Visa logo
$25 $1,000
Master Card Logo
$25 $1,000
American Express Card Logo
$25 $1,000
Discover Card Logo
$25 $1,000
Litecoin Logo
$25 $5,000
Bitcoin Logo
$25 $5,000
Bitcoin Cash Logo
$25 $5,000
Ethereum Logo
$25 $5,000
Slots.LV
<3 7 10+

Slots.LV Vs Other Casinos – Deposit Methods

Withdrawal Options Summary 

Withdrawal methods are mainly limited to crypto or check, which prompted me to take the leap and set up an ewallet.

You’ll need to have your account verified before being able to withdraw—my advice is to be proactive and start with the process after making your first deposit.

  • Verification Required? Yes – ID, proof of address
  • Fastest Withdrawal Method: Crypto
  • Additional Withdrawal Fees: $75 for Checks and Wire Transfer

There are only so many ways to withdraw at the site, and crypto is 100% the best bet.

Since the check has a $75 fee attached, and bank wire has a minimum of $1,500, I needed to set up an e-wallet to withdraw my measly $15.

Luckily, that was pretty easy, and now I have one for future gambling sessions.

Before I could withdraw, I had to complete the verification process, which involved sending a picture of the front and back of my ID, a selfie, and proof of address.

The approval took about 48 hours, and then I received my payout an hour later.

Bitcoin Logo
✔ Tested Method
WITHDRAWAL METHOD MIN PAYOUT MAX PAYOUT
Bitcoin Logo
$25 $15,000
Bank Transfer Logo
$150 $2,000
Checks Logo
$150 $2,000
Slots.LV
<3 7 10+

Slots.LV Vs Other Casinos – Withdrawal Methods

My Thoughts on Slots.LV’s Banking Methods

Overall, I think that the casino’s baking options are serviceable enough to get the job done without any major hiccups.

My advice when registering at a new site is to be proactive with verification as this will save you time in the long run.

That said, I think they’re clearly stronger at the deposit side of the equation than for withdrawals.

Three options for the latter are less than ideal, and although crypto works fine when you have an e-wallet setup, more options would surely be a welcome—still, they pay, so I can’t complain.

4.8

Key Takeaways

  • Helpful, fast, and friendly customer service agents.
  • Casino has a forum where players can post, chat, or ask site representatives questions.
  • One of the best casinos I’ve come across regarding customer service.
  • Live chat is the fastest channel and works 24/7.

Slots.LV customer support is available through email, phone, live chat, help center. Here are the details of each channel:

  • Phone Number: 1-855-446-3770
  • Limits increased: VIP players receive special consideration
  • Response Time: Instant via Live Chat. 24 hours via email

Here’s How I Tested

I had a pleasant experience with customer service at this site when I contacted them through live chat and email, asking about deposits and rollover requirements respectively.

They were quick to respond, helpful, and extremely nice, which is what I’m looking for in a good online casino.

I’ve dealt with rude support before, and nothing is more frustrating that trying to talk to someone that’s cold and short with you.

Below I’ll detail all of the ways to get answers to your questions.

Live Chat

Sometimes, the live chat agents at online casinos give you ridiculously vague answers, but that wasn’t the case here.

I contacted them several times when I needed clarification, and they responded right away.

The agents were always friendly, provided me with solutions to my problems, and they’re available 24/7.

Email

I sent an email with a question about rollover contribution on a specific title and immediately received an automated response that let me know they were working on it.

About 21 hours later, I got the actual response, and it was concise yet kindly answered my question.

Help Center

The site has an extensive help center with answers to commonly asked questions.

I was able to find a lot of what I was looking for there, from details about withdrawals to bonuses.

It is one of the best help pages I’ve found at an online casino.

Forum

There is also a forum where players can post and chat with each other or ask site representatives questions.

You can find tips, share experiences, and get extra help from support.

Not many sites have forums, so this was a nice touch, and I enjoyed looking through the latest topics.

My Thoughts on Customer Support

I’ve reviewed a lot of casinos, and Slots.LV stands out as one of the best for customer support.

They are incredibly friendly and go above and beyond to answer your questions.

Plus, I found a ton of information in the help center and the forum.

For the quickest and most thorough response, I recommend using the live chat. I was connected to someone within minutes, and I could always ask follow-up questions when needed.

Slots.LV
Bad Average Great

Slots.LV Vs Other Casinos – Customer Service

3.9

From a user experience standpoint, I think that this isn’t the most elaborately designed gambling site, but it’s 100% functional and makes up any shortcomings with its good game selection, helpful and friendly customer support team, and player forum.


It’s common for online casinos to have hundreds upon hundreds of games, and for that reason, built-in features and tools that let you filter and sort by category are always welcome.

I think the only thing these features are missing is the ability to filter by a game developer. Their best games boil down to 2-3 developers, and isolating them would save time.

Regardless of that, I don’t think beginners will feel lost at the Slots.LV homepage, nor will experienced online gamers feel frustrated navigating the site.

Nowadays, most of us visit online casinos through mobile devices, so I put a big emphasis on how the site and games behave when you access it through a mobile browser.

In this regard, Slots.LV is fully optimized and the games work without any hiccups. Site navigation isn’t hampered in any way and you can easily go about your business from anywhere.

Best Features

  • Ability to filter games through categories and sub-categories
  • Customer support is elite
  • Games selection favors quality over quantity
  • Easy navigation

Slots.LV Vs. Other Gambling Sites

It’s good to put things into perspective, so how do Slots.LV stack up to other online casinos?

The site holds its own against some of the most reputable sites by owning the basics of the online casino business: a fulfilling game selection, a helpful staff, and reliable and safe banking methods.

I would consider other sites I wanted a more complete Liver Dealer experience, a more refined site design, and better promotions.

However, if you’re after a reliable, no-frills, across-the-board operation, I still would seriously consider using Slots.LV.

ONLINE CASINO BONUS # OF GAMES Average RTP READ REVIEW START
WELCOME BONUS 100% up to $2,000 + 20 Free Spins # OF GAMES 624 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 500% up to $7,500 # OF GAMES 699 AVG RTP 95% to 97% Review PLAY NOW
WELCOME BONUS 125% up to $3,750 # OF GAMES 549 AVG RTP 95-98% Review PLAY NOW

Player Protection

Slots.LV is dedicated to responsible gambling. At any time, players can limit their deposits on a daily, weekly, or monthly basis.

You can enter a temporary cooling-off period or request to close your account, and support will do everything they can to prevent you from creating additional accounts.

For more information about problem gambling, visit our responsible gambling page.

For local resources on responsible gambling based on your state, please visit our USA State pages hub.


My Verdict

4/5

Slots.LV won me over. At first glance, I wasn’t impressed with the design, but I thought the game selection was okay, and I noticed the bonuses were lacking.

However, the deeper I dug, the more redeeming qualities I uncovered.

I found easy access to game information, practice play, quick banking methods, and amazing customer support.

Those aspects started to outweigh my opinion of mediocrity and lifted the site to above the average.

I think this is a great site for players of all levels since you can play for free, gamble for real, learn about games, and interact on the forum


FAQ

Check out some commonly asked questions in our FAQ list below.

Does Slots.lv use RNG software??

Yes, Slots.LV uses RNG software to ensure its games are random and fair.

Is Slots.LV legit?

Yes, Slots.LV is legit. It’s licensed in Curacao and is audited by a reputable third-party company.

Does Slots.LV pay out?

Yes, Slots.LV pays out as long as you enter your information correctly, play by the rules, and verify your account.

What are the games’ payout rates?

The payout rates vary depending on the game, and can range anywhere from 85-99%. The average for the whole site probably hovers around 95%.

How does the casino handle jackpot wins?

Jackpots are paid out according to the withdrawal limits, which is one per seven days a the maximum amount according to the method.

What happens if I get disconnected during a game?

If you get disconnected during a game, the action pauses until you return, and then the game continues.

What is the community like?

The forum at Slots.LV is a friendly community of fellow players and site representatives. You can chat with your peers or ask questions and get a professional answer.

What happens if I’m locked out of my Slots.LV account?

If you get locked out of your account, contact customer support and ask for assistance. They should be able to tell you why and what you can do.

How can I turn my casino winnings into cash I can use?

All you have to do to turn your casino winnings into cash is make a withdrawal. Be sure to send the required documentation, clear any bonus requirements, and you will be on your way to a pay day.