Ruby Royal Casino Review
Ruby Royal Casino was a casino in the Revenue Jet affiliate group, owned by Milore Limited. Some discrepancy existed about when Ruby Royal Casino launched. Multiple sources, including Ask Gamblers, noted the site opened in 2000. Other sources consulted during this Ruby Royal Casino review suggest it did not begin operations until 2013.
Whatever the case, Ruby Royal Casino began to exhibit rogue casino behavior by the late stages of 2013. After that point, online gamblers began to log complaints of the site, including charges of slow paying, no-paying, mysterious “Random Security Checks” to delay payment, and predatory terms and conditions. The site continued in that fashion until July 23, 2015, when it suddenly closed.
On that day, the owners were arrested in Israel and indicted on 30 felony charges apiece. They have been extradited to the US and await trial.
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Timeline of Ruby Royal Casino
Ruby Royal Casino Launches
Ruby Royal Casino launches. Over the next few years, it becomes a trusted online casino brand for US and international gamblers.
Poker Boom in USA
Chris Moneymaker wins the 2003 World Series of Poker Main Event. Broadcasts of his win on ESPN gain mainstream notice and the Poker Boom begins. Online gambling gains in popularity around the globe, but the United States is the top market.
Shalon and Orenstein Enter Gaming Industry
Though they might have been in the online gaming industry before, Gery Shalon and Ziv Orenstein are known to be in the gaming industry by 2004.
The United States Congress passes the Unlawful Internet Gambling Enforcement Act, as part of the Safe Port Act. President George W. Bush signs the bill into law.
Gaming Companies Leave US Market
The top European online gambling companies leave the US gaming market after the UIGEA goes into effect on December 31, 2006. These stock market-traded companies are replaced by offshore online casinos which are unregulated. Many of these are legit, but unscrupulous companies crop up, knowing they can prey on Americans in an unregulated market.
Affactive Group Affiliate Program
Affactive Group becomes a prominent affiliate program in the US gaming market. Over the next few years, it develops a bad reputation.
Worst Casino Group of the Year
Affactive Group wins the Worst Casino Group award from respected review site, CasinoMeister. Slow payments and devious terms and conditions are cited for the award.
Worst Casino Group of the Year
Affactive Group wins the Worst Casino Group for a second time. This time, the Meister notes charges by Rome Casino (a licensee) for claims that Affactive hacked their site.
Revenue Jet Affiliate Program
Revenue Jet becomes a prominent affiliate program for US online casinos. Loco Panda, OnBling Casino, and Grand Macao are members of the network. Ruby Royal is one of those sites, though it is under new management.
Ruby Royal Casino appears to be a legit operation throughout 2012 and 2013. A test of the site’s customer service response to email inquiries took 13 minutes to reply, an excellent reaction.
December: Signs of Trouble
A test of the site’s customer service response to email received no response, which is the worst reaction possible.
Worst Casino Group of the Year
Affactive Group given Worst Casino Group by CasinoMeister. He cites predatory terms and conditions and many complaints.
Revenue Jet Goes Black Hat
Having spent a couple of years gaining player trust with a solid reputation, Revenue Jet begins to exhibit qualities similar to Affactive Group.
A test of the site’s customer service response to email took 18 hours and 29 minutes. While better than no response at all, it’s not a good time.
Ask Gamblers blacklists the Revenue Jet affiliate program for repeated rogue acts. By this time, many of the top watchdog groups have listed Revenue Jet as “Not Recommended,” “Rogue,” or “Blacklisted.”
An additional 6-month test of the site’s customer service response to email took 17 hour and 44 minutes.
A player with the username “Vilijam” posted that he won $125 with a $25 no-deposit bonus on Ruby Royal. When he went to remove his winnings (which were capped at $125), Vilijam was told he could not remove the cash until he paid $50 into the site. He proved with a screenshot that the terms were $25 when he received the no-deposit bonus, but he was told these were new terms and conditions. This dispute was never resolved.
Worst Casino Group of the Year
Revenue Jet receives the Worst Casino Group of 2014 award from CasinoMeister. The Meister cites the group’s lack of licensing and notes they are tied to the notorious Affactive Group.
A player named “StrappedUpDee” posted to Ask Gamblers, saying his withdrawal was delayed due to a “Random Security Check“. The complaint remains unresolved to this day.
A player named “Coldstorm” posted to Ask Gamblers that he never received a payment when he withdrew his winnings. Ruby Royal did not even reply to him in the remaining 6 months of its operations.
June: No Response
The final 6-month test of the site’s email response time received no response at all. The site closed for good a month later. It is learned the owners of Revenue Jet are also the owners of Affactive Group.
July: Site Closes
Revenue Jet websites are closed and the domains are seized. The owners, Gery Sharon and Ziv Orenstein, are arrested in Israel for a cyber-attack on JP Morgan.
November: Owners Indicted
Shalon and Orenstein appear in a New York City court to hear charges. Each is given 30 felony charges. Both plead “Not Guilty.” Anthony Murgio, an American accomplice, is with them.
May: Awaiting Trial
Gery Shalon, Ziv Orenstein, and Anthony Murgio await trial in the United States. Each remains in jail.
Ruby Royal Casino and Revenue Jet Launches
When Revenue Jet’s affiliate marketing program launched in or around 2012, it was considered to be a legitimate company with a variety of well-funded, slick-looking online casinos. The list of its properties included OnBling Casino and Loco Panda, which were unknown to American gamblers at the time. One site, Ruby Royal Casino, sounded familiar. The name sounded like Ruby Fortune Casino, a member of the Palace Group powered by Microgaming software. Players naturally might associate the two casinos.
Ruby Royal Casino used online casino software from Rival Gaming, one of the most common software packages used by US-friendly operators. Rival Gaming has a full suite of video slots, using popular features like free spins, bonus games, wild symbols, and scatter symbols liberally. This, along with nicely-rendered artwork, makes Rival Gaming slots entertaining. Despite a lack of progressive jackpots (only 4), Rival Gaming is a top provider.
2012-2013: The Early Days
While all casinos have their detractors, in 2012-2013 the Ruby Royal Casino reviews and player experience was largely positive. What these players did not know was that Revenue Jet sites were owned by some of the most notorious gaming operators in the world — the owners of the much-loathed Affactive Group.
From 2010 to 2013, the Affactive Group reputation steadily declined. AskGamblers and other player watchdog groups declared Affactive Group sites “rogue,” while Casinomeister named the company the “Worst Casino Group” three out of four years. Yet at the same time, they were operating Revenue Jet, which seemed to be well-liked. Ruby Royal Casino, like others in the network, was a well-designed site with top games. The bonus offers were large and payouts were on time, from what we know on our research for this Ruby Royal Casino review.
2014: A Bad Year for Revenue Jet
In late 2013 or early 2014, it seemed like someone flipped a switch and policies for the Revenue Jet sites began to reflect the same patterns as Affactive Group. Players complained that winnings on no-deposit bonuses were delayed or not paid. The management often cited obscure policy violations. A closer look at the terms and conditions for this Ruby Royal Casino review showed several suspect policies which could be used to deny payments.
In one case, a player took a screenshot of the terms and conditions page to show he had followed the policies he had agreed to play by. The representative simply told the player the policies had been changed and he no longer qualified to withdraw his winnings. He would have to make a bigger deposit if he wanted to cash out his winnings. Finding a Ruby Royal Casino review like this by unsatisfied players was very common.
Worst Casino Group of 2014
Over the course of 2014, Revenue Jet sites like OnBling Casino and Loco Panda Casino became so egregious that Casinomeister named it the Worst Casino Group of 2014. Their policies seemed an awful lot like Affactive Group’s policies. To cap off the award, the Meister noted he had called the regulatory agency in Curacao and the regulators denied knowing these operators. Ruby Royal and other sites were unlicensed and unregulated. Many Affactive Group sites were blacklisted.
2015: The Year the Game Ended
Throughout the early months of 2015, the same pattern continued. If anything, player complaints and Ruby Royal Casino reviews got worse. Most of the complaints centered around OnBling, Grand Parker, and Loco Panda. Ruby Royal was beginning to draw major complaints, too.
Players cashing out would be told they had to make a deposit before they could withdraw money, meaning it was a simple exchange of cash. Payments would be delayed for “security checks.” Other payments simply were never made. This Ruby Royal Casino review turns into a recount of historical events when it all ended a day in July of 2015.
A Reckoning on July 23, 2015
On July 23, 2015, the owners of Ruby Royal Casino were arrested in Israel. The previous summer, Gery Shalon and Ziv Orenstein had hacked the database of the biggest private financial institution in America, the JP Morgan-Chase Corporation. They gained illegal access to 83 million American bank accounts, making the JP Morgan case the largest cyber-attack in the history of the United States.
Over the course of a year, American cyber security officers and law enforcement personnel worked with authorities in the Russian Federation and Israel to track down the perpetrators. Joshua Aaron and Anthony Murgio of the United States are alleged to have conspired with Gery Shalon and Ziv Orenstein of Israel to commit the crime. One or more of them traveled to Moscow to launch the attack, hoping to throw off authorities, but it didn’t work.
Revenue Jet Shut Down
Many miscalculations were made by the alleged conspirators. Emails which were released in recent months showed Joshua Aaron and Gery Shalon boasting that US authorities could not prosecute people living in Israel — that Israeli authorities would not extradite and thus Israel was a safe haven. That might be the case for penny-ante criminal cases, but the cyber-attack on JP Morgan was extraordinarily sophisticated and ambitious. The US sought to make an example out of these men by prosecuting the cyber attack to the full extent of the law.
None of this would have mattered to Ruby Royal Casino and its players, except Gery Shalon and Ziv Orenstein proved to be the owners of the casino. In fact, they owned Revenue Jet and Milore Limited, Revenue Jet’s parent company. Furthermore, it was learned Shalon and Orenstein owned Affactive Group and its parent company, NetAd Management. All this black hat activity, preying on American gamblers in the wake of the UIGEA, was the work of two men.
Ruby Royal Casino Closes
American prosecutors seized the domains of all of the Revenue Jet and Affactive Group online casinos. Ruby Royal Casino closed, along with a dozen other websites. The company assets were seized, player accounts were frozen, and affiliates were lucky to be paid.
Meanwhile, Gery Shalon and Ziv Orenstein were extradited to the US by Israel’s officials. The two men joined Anthony Murgio in a US court on November 9, 2015 to face charges. Each has been charged with 30 felonies, with punishment ranging from 5 to 20 years for each charge. The three hackers await trial, as of the writing of this Ruby Royal Casino review. Joshua Aaron remains uncaptured. He is suspected of being in Eastern Europe and is on the FBI Most Wanted List.